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Corporate Privacy & Terms

Privacy Policy

ESTATELENZ LTD Last Updated: April 2026
01

Who We Are

EstateLenz Ltd is a creative and visual marketing agency registered in Scotland. We provide property photography, videography, floorplans, virtual staging, graphic design, motion graphics, and digital marketing services.

Registered Address

5 South Charlotte Street,
Edinburgh, EH2 4AN, Scotland

Official Channels

  • mail info@estatelenz.com
  • phone 0131 605 6753
02

Data Collection

When you use our website, contact us, or book a service, we may collect the following personal data:

Full name

Identification and correspondence

Email address

Project updates and file delivery

Phone number

Onsite coordination and urgent alerts

Property address

For scheduled media capture

Business details

Branding and corporate invoicing

Payment Info

Secure bank transfer processing

Portal Data

Instructions and branding assets

03

Usage & Purpose

  • verified Process and confirm shoot bookings
  • verified Deliver cinematic media & design files
  • verified Manage invoices and payment records
  • verified Project-specific communication
  • verified Continuous service improvements

"We maintain a strict zero-tolerance policy regarding the sale or unauthorized sharing of client data for marketing purposes."

05

Service Operations

Confirmation Bookings are finalized same-day upon receipt of property details.
Site Condition Properties must be photo-ready. We do not provide staging or cleaning services.
Grace Period A 1-hour wait limit applies. No-shows will be treated as cancellations.
Rescheduling A £50 fee applies for changes made within 24 hours of the shoot.
08

IP & Licensing

Usage Rights

All delivered media remains the intellectual property of EstateLenz Ltd. Upon full payment, clients are granted a non-exclusive, perpetual licence for property marketing and business promotion.

Permitted

Rightmove, Zoopla, Airbnb and social media promotion.

Prohibited

Reselling, rebranding, or reuse by 3rd party agents.

Inquiries & Compliance

If you have any questions regarding your rights or our handling of data, our support team is available to assist.